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Irresistible ingredients.
A gourmand reimagined.

The fragrance explores and pushes the boundaries of a gourmand classification by including referential notes that blend into an unidentifiable, wholly enigmatic experience. Weaving irresistible ingredients with the delicate embrace of florals, sandalwood, and caramelized amber, this fragrance is an artful homage to Cirque du Soleil's steadfast origins and dazzling big-top spectacles. Elevating classic gourmand notes to new heights. “L’eau de Parfum" unfolds like a mesmerizing performance by Cirque du Soleil's virtuoso artists, creating an inimitable, transcendent atmosphere for the senses.

FAQ SHIPPING / ORDERING

Where does Parfum Cirque Du Soleil ship?
We currently offer shipping to the U.S., Canada, and Mexico. Our products will be available worldwide soon.

Can I change the shipping address for my order?
Yes, provided your order has not been processed. Please provide us with your order number and the updated address ASAP. We are only able to make changes to your order if it has not yet been processed.

Can I still change the shipping address if my order has been shipped?
Unfortunately, we will not be able to assist you if the order has already been shipped. You will need to contact the shipping service directly and reroute your package using the tracking number provided.

When will my order ship?
Orders are processed and shipped within 24 hours of the day they are received (M-F). Orders placed after 12 p.m. EST are processed on the next business day. You’ll get a shipment notification email with a tracking number as soon as your package ships.

How do I track my package?
Use the tracking number, which you’ll receive in a confirmation email, to track your package.

I have not received my order confirmation, did my order go through?
Order confirmation emails may be delayed as a result of high order volume. We can definitely check on your behalf.

I am an international customer; do I have to pay customs and taxes?
Items shipped outside of the United States and Canada are subject to duties, taxes, and handling and/or other miscellaneous charges as defined by the country of import. These duties, taxes, and handling and/or other miscellaneous fees are to be paid at the time of delivery.

Are Parfum Cirque Du Soleil products sold at any other retailers?
At this time, Parfum Cirque Du Soleil products are sold exclusively through this website.

Is there a limit to how much I can buy?
Some items may have limits, due to the exclusivity of our products.

Can I reserve items by adding them to my cart?
Holding items in your cart does NOT reserve them. Product availability is extremely limited and may sell out before your purchase is complete. Order transactions are processed in the order they are received.


PRODUCTS

What are the notes in the fragrance?

Top: Bergamot NaturePrint®, Red Apple, Cotton Candy
Mid: Iris Petals, Fresh Freesia, Buttery Popcorn Accord
Dry: Vanilla Bean, Sandalwood, Caramelized Amber

Are your perfumes unisex?
We encourage you to wear whichever fragrance reflects your personal taste.

Where should I spray the perfume?

We recommend spraying at least once on your pulse points (wrists and neck).

How long should the fragrances last?
Our products are long-lasting! They will last throughout the day or night. For best results, we recommend spraying a few times on your wrists and neck.

Do you test on animals?
Absolutely not. Our products are cruelty-free.


RETURNS & EXCHANGES

What is the return policy for Parfum Cirque Du Soleil?
All sales are considered FINAL and are not eligible for returns or exchange. We reserve the right to refuse any returns at any time. Before you place your order, please confirm that all your information, including your shipping address, name, phone number, credit card information, and fragrance selection is correct; we are not responsible for an incorrect address, updating your address, or changing the order once an order has been placed. Thank you.

What should I do if I receive the wrong product?
If you received the wrong item, or if the item arrived damaged, please send us photos if available and we’d be happy to resolve the issue quickly for you.


How can I reach your Customer Service team and when should I expect a response?
For customer service inquiries, please write to support@parfumcirquedusoleil.com


Our Customer Service team is available Monday to Friday, from 9 a.m. to 5 p.m. PST. We do our best to respond to all customer inquiries within 48 hours. Response times may be extended during holidays and promotions. Inquiries are answered in the order they are received. Please only send one email, as sending more places you at the end of the queue.


BILLING

When will my credit card be charged?
Your credit card will be charged as soon as your order is placed.


PRE-ORDERS

How do pre-orders work?
Your payment will be processed when you pre-order an item. As soon as the product gets to our warehouse, we’ll ship it to you. You’ll then receive a shipment confirmation email with tracking information.


ABOUT PARFUM CIRQUE DU SOLEIL

How do I follow Parfum Cirque Du Soleil on social media?
Check out our social links below to keep up with all our updates.
Instagram: @parfumcirquedusoleil

How do I find out about upcoming launches and restocks?

New product and restock information will always be announced on our official Instagram account @parfumcirquedusoleil and on our newsletter. Be sure to sign up to receive all the latest updates and promotion information.

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